1.1 i-Sjn Solutions Ltd trading as iLook ("we" or "us") take the privacy of your information very seriously. Our Privacy and Data Protection Policy is designed to tell you, the user of our mobile application or website (together referred to as the "Service") about our practices regarding the collection, use and disclosure of personal and other information about you, your enterprise or your organisation that may be provided via this website (the "Site") or collected through other means such as an online form, email, or telephone communication.
1.2 This policy applies to information provided by our users, registered or otherwise.
1.3 By using the Service, you are consenting to the collection, use, and disclosure of that information about you in accordance with, and are agreeing to be bound by, this Privacy and Data Protection Policy.
1.4 i-Sjn Solutions Ltd is registered under the Data Protection Act 1998 (the "Act"). The Act sets out a number of important principles that organisations must apply when processing personal data. For more information see http://www.ico.org.uk/.
2. Ways that we collect information
2.1 We may collect and process the following personal information or data (information that can be uniquely identified with you) about you:
2.1.1 information provided to register or subscribe with the Site;
2.1.2 your username, gender, date of birth, photos and any content you may have created by your use of the Service
2.1.3 information contained within your profile such as notes, references, and details of contacts;
2.1.4 a record of links and comments that you have posted on the Service;
2.1.5 payment information we may use to collect payment for a subscription;
2.1.6 a record of any correspondence between you and us;
2.1.7 replies to any surveys or questionnaires that we may use for research purposes;
2.1.8 details of your visits to the Service and the resources that you access;
2.1.9 any information we may require from you when you report a problem or complaint.
2.2 We only collect such information when you choose to supply it to us. You do not have to supply any personal information to us but our Service will not be operable in practice without providing data to us.
2.3 Information may also be gathered through the Site without you actively providing it, through the use of various technologies and methods such as Internet Protocol (IP) addresses and cookies. These methods do not collect or store personal information.
2.4 An IP address is a number assigned to your computer by your Internet Service Provider (ISP), so you can access the Internet. It is generally considered to be non-personally identifiable information, because in most cases an IP address can only be traced back to your ISP or the large company or organisation that provides your internet access (such as your employer if you are at work).
2.5 We use your IP address to diagnose problems with our server, report aggregate information, and determine the fastest route for your computer to use in connecting to our site, and to administer and improve the site.
3.1 We may use this information to:
3.1.1 ensure that any users are over 13 years of age;
3.1.2 select a default profile photo for users based on their gender;
3.1.3 ensure that the content of the Service is presented in the most effective manner for you and for your device and customise the Service to your preferences;
3.1.4 provide services to you;
3.1.5 assist in the administration of subscriptions;
3.1.6 assist in making general improvements to our services;
3.1.7 sell advertising space on the site;
3.1.8 market services to users;
3.1.9 carry out and administer any obligations arising from any agreements entered into between you and us;
3.1.10 contact you and notify you about changes to our services or the services we offer (except where you have asked us not to do this);
3.1.11 manage your account and provide you with customer support;
3.1.12 analyse how our services are used.
4. Sharing your information
4.1 Users of the Service will be able to view any data posted on your public profile. You will be able to adjust the information registered and unregistered Users of the Service can view by adjusting your privacy settings within your profile.
4.2 We do not disclose any information you provide to any third parties other than as follows:
4.2.1 Where you have opted to share any of your content with any other person, you authorise us to deliver that content via email, SMS or other electronic messaging or communication system;
4.2.2 payment information may be provided to our payment processors;
4.2.3 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime);
4.2.4 in order to enforce any terms and conditions or agreements for our Services that may apply;
4.2.5 we may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected;
4.2.6 to protect the rights, property, or safety of i-Sjn Solutions Ltd, our users, or any other third parties.
4.3 Other than as set out above, we shall not disclose any of your personal information unless you give us permission to do so.
5.1 In order to safeguard the information we collect from you we will take all reasonable steps to ensure that:
5.1.1 our servers are protected by both hardware and software firewalls;
5.1.2 our data processing storage facilities are sited in secure locations to prevent unauthorised access;
5.1.3 all data stored on our server is encrypted through HTTP Secure, an industry standard encryption method that encrypts the data between your computer and our server so that in the event of your network being insecure no data is passed in a format that could easily be deciphered.
6. Access to and correction of personal information
6.1 You can review and update your personal information, or deactivate your account by accessing the account settings section within the Service.
6.3 We will take all reasonable steps in accordance with our legal obligations to update or correct personally identifiable information in our possession.
6.4 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you wish to see details of any personal information that we hold about you please contact us by way of our contact page.
7. Other websites
7.2 We cannot be responsible for the privacy policies and practices of sites that are not operated by us, even if you access them via the Site and/or any other service that is operated by us. We recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
7.3 In addition, if you came to this Service via a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
8. Transferring your information outside of Europe
8.2 If you use our Service while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
8.3 By submitting your personal information to us you agree to the transfer, storing or processing of your information outside the EU in the manner described above.
10. Policy towards children
The Service is not available to individuals under 13. Our policy is not to intentionally or knowingly collect, process, maintain or use personal information from any individual under the age of 13.
11. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by way of our contact page.